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Customer Support

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Our total customer support model

The Michell Bearings total customer support model ensures our customers have peace of mind throughout the lifetime of our products and the solutions we engineer for them.

We know that bearing failure is serious; that downtime is expensive and with this in mind, exacting maintenance and servicing is key. If the worst happens speed of response is critical to ensure repair of existing parts or availability of replacement and spare parts.

Our global network and 24 hour manufacturing capability ensures Michell Bearings can react quickly and efficiently to the requirements of our customers. We have the in-house technical expertise to undertake virtually any whitemetal bearing repair, whether on an original Michell Bearings product or any other manufacturer’s product.


Response Speed

24hr Capability

Global Network

However, service is the key to preventing bearing failure. Our dedicated service team, all highly trained engineers, travel all over the world to carry out both installation and routine service work in both the marine and industrial sectors.

Michell Bearings offer tailored, structured maintenance programmes to ensure bearing reliability. Whether scheduled or unplanned our diagnostic and corrective maintenance is vital to the continued smooth running of your operations and the satisfaction of your customers.